Enhanced Skills Training Learner Handbook

Welcome to Enhanced Skills Training, a leading training provider of vocational and educational training aimed at empowering individuals through high-quality learning opportunities. This handbook is designed to guide you through your learning journey with us, ensuring you have all the necessary information to succeed.

About Us

Enhanced Skills Training is dedicated to delivering exceptional training programs that meet the evolving needs of our learners and the industry. Our experienced team is committed to providing a supportive, innovative, and inclusive learning environment that enables every learner to achieve their full potential.

Our Mission and Values

Our mission is to empower individuals by providing them with the skills, knowledge, and qualifications needed to thrive in their chosen careers. We value:

  • Excellence: Striving for the highest quality in all we do.
  • Innovation: Embracing change and new technologies to enhance learning.
  • Inclusivity: Creating an environment where everyone feels valued and respected.
  • Integrity: Acting with honesty and transparency in all our interactions.We aim to do this by
Information, Advice, and Guidance (IAG)

Our small experienced team of advisors provides professional information, advice, and guidance to support your learning journey. We adhere to best practices carry out regular training on updates and changes, ensuring that our IAG services meet the highest standards of quality and professionalism.

Assessing Training Needs

We offer comprehensive consultancy services to help you identify and address your training needs effectively. Our consultants conduct thorough assessments, develop tailored training plans, and provide ongoing support to ensure successful outcomes aligned with your organisational objectives.

Your Rights and Responsibilities

As a learner at Enhanced Skills Training, you have the right to:

  • Access high-quality training and resources.
  • Receive guidance and support tailored to your needs.
  • Learn in a safe, respectful, and inclusive environment.


You are responsible for:

  • Engaging fully in your learning.
  • Respecting the rights and wellbeing of others.
  • Adhering to our policies and procedures.
Your Learning Journey

Your learning journey with us is a collaborative process. From initial assessment and goal setting to achieving your qualifications, we’ll support you every step of the way. Our approach includes:

  • Personalised learning plans.
  • Access to a range of resources and technologies.
  • Regular progress reviews.
  • Opportunities for work experience and practical application.
Support Services

We are committed to supporting your learning and wellbeing. Our support services include:

  • Career advice and guidance.
  • Learning support for individuals with specific needs.
  • Mental health and wellbeing resources.
Health and Safety

Your safety is our top priority. We adhere to strict health and safety standards to ensure a safe learning environment. This includes:

  • Regular risk assessments
  • Clear health and safety policies and procedures
  • Access to first aid and emergency support
Equal Opportunities and Diversity

We celebrate diversity and are committed to providing equal opportunities for all. Our policies ensure that no individual faces discrimination based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Complaints and Grievances

We aim to provide the highest standard of service, but if you have concerns or are dissatisfied, we encourage you to:

1. Speak directly to the involved staff member or your tutor.

2. If unresolved, follow our formal complaints procedure available upon request.

Contact Information

For further information, assistance, or to provide feedback, please contact us:

  • Website: https://enhancedskillstraining.co.uk
  • Email: info@enhancedskillstraining.co.uk
  • Phone: 01274 684604
  • Address: Terrys Mills, school street, Bradford, BD4 9PD


We look forward to supporting your learning journey and helping you achieve your goals at Enhanced Skills Training.
Contact Us Today!
Terrys Mill, School Street, Dudley Hill, Bradford BD4 9PD